![]() If the customers need to further escalate the grievance, then they can contact Principal Nodal Officer of Customer Service and Grievances which is the General Manager of Operations through the below contact details: This UIN will help the complainants in tracking the updated position of their complaint.Ĭustomers can also e-mail their complaint on the email Service No. If the customers register an online complaint with the Central Bank of India, they will get a Unique Identification Number (UIN). General Manager (Customer Service and Complaints) If customers complaint or grievance with the Central Bank of India has not been solved by their Regional Nodal officer, they can contact the Chief Grievance Redressal Office of Customer Grievances at Central Bank of India officer through the below-mentioned protocol and procedure: NameĪsst. List of Regional Nodal Officers: Officer Name The details of Central Bank of India Regional Nodal officers are given below: If the customers are MSME Entrepreneurs and/or represent a Micro, Small & Medium Enterprises and have a financial/banking relationship with the Central Bank of India, they can contact the bank for a quick redressal of their grievance at one of the bank’s care centers, the contact details of which are provided in the below web-link:Ĭustomers can contact regional nodal officers for complaint/grievance redressal. ![]() If the customers are a party to Pradhan Mantri Jan-Dhan Yojana through the Central Bank of India and if they have a complaint or grievance from the bank, they can contact the Central Bank of India at this email Central Bank of India Customer Care Centers for MSME Central Bank of India PMJDY Grievance Redressal Email ID If the customers want to lodge a complaint related to a Central Bank of Indian ATM transaction, they can find the template/form for lodging that complaint at the below web-link: through a fax machine: 022-22630104 Central Bank of India ATM Transaction Complaint Form In such a case, the customer can contact the Central Bank of India’s ATM helpdesk fax no. The issue may range from non-disbursement of cash, ATM not functional, ATM card stuck or unreadable etc. of Central Bank of India to serve the customer if they have an issue with a Central Bank of India ATM. ![]() There is a dedicated ATM helpdesk fax no. which has been registered with the bank) to 9967533228 SMSįor blocking card in the specific account reported lost or stolen), they can just do the same by sending a SMS from their registered mobile (mobile no. If customers are using a Central Bank of India debit card, credit card or any other banking card and they need to block it as it has to be hotlisted (i.e. ![]() If the customer requires any assistance related to card hotlisting, card not working, card not working for online registration and transaction, failed transaction in ATM/POS/ Online & Account debited requiring reversal and other such debit card and ATM-related services, they can contact the numbers mentioned below or email to get their issues resolved: Type of Assistanceġ800 22 not working for online registration/transaction.Ġ22 a failed transaction in ATM/POS/Online & Account debited requiring Bank of India Debit Card/Credit Card Hotlisting through SMS ![]()
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